GlobalTel Direct Dial User Manual

A touch-tone phone is required; On pulse phones turn the tone/pulse switch to "tone" after you dial the access number.

1. BASIC DIRECT DIAL OPERATION
a) Dial the Universal International Toll Free number +800 0000-xxxx - or local Toll Free number; Enter your GLOBALTEL ACCOUNT CODE followed by the pound (#) key, and you will hear: "Welcome to GlobalTel, please enter the phone number to call followed by the pound (#) key." You now have a line to make all calls as if you were calling from the US.

All Direct Dial calls must be dialed as international calls. The IAC (International Access Code) is the number dialed from each country to place an international long distance call. For example, in North America (The US & Canada) the IAC is 011, in Asian countries it is 001, and the common IAC for most European countries is 00. Japan, South Korea and a few other countries have more than one IAC.

IMPORTANT: Entering the Pound Key (#) after dialing your number speeds the connection of the call. Entering (# + #) disconnect the call.

b) Dial: 011 + [country code] + (city code) + Local Number for all international calls, except when calling countries within the North American Numbering System (NAMS). These countries have AREA CODES in place of CITY CODES and you dial: 1 + (area code) + number. The NAMS countries are the US, Canada, Bermuda & the Caribbean countries, except for the Netherlands Antilles.

At anytime after you have accessed the system, you can press (* + #) for the menu for: 1) Account Balance; 2) Re-dial; 3) Speed-dial; 4) Change your CallBack Number. To exit the menu and make a call, press ( # ). To hang up press (# + #) ALWAYS!.

2. MULTIPLE CALLS ON ONE ACCESS
Press STAR + STAR (* + *) after each previous call and dial a new number.

3. RE-DIALING
Press (* + *) to get a new voice prompt, then (* + #) for the menu, then press (2).

4. SENDING ONE OR MORE FAXES
a) Place your documents in the fax machine; Change the fax to MANUAL OPERATION and dial +800 0000-xxxx.
b) Enter your GLOBALTEL ACCOUNT CODE, and then, when prompted, dial your destination number.
c) Press START when you get a fax signal, and hang up. TO SEND AN ADDITIONAL FAX OR TO MAKE A CALL, Enter (* + *) immediately (within 30 seconds) after you receive the "TRANSMISSION OK" (a beep, tone).

5. US 800 and 888 NUMBERS
Access the system and dial the number: 1-800 (or 1-888/1-877) xxx-xxxx.

6. ACCESS THE SYSTEM WHEN TRAVELING
Change CallBack Number and The Greeting To Include Your Name, Room, And Extension. Dial access number; after 5 rings you will be asked to enter your ACCOUNT NUMBER, and then your PIN NUMBER. The Menu options are: PRESS (1) to change your CallBack number; (2) to change your Name & Extension Announcement (for hotel or office); or (3) for an immediate CallBack. After receiving the call in your room, press (*) and dial your number. After leaving the hotel turn off your extension announcement by accessing this menu again and PRESS (2), and then (3).

7. CHANGE YOUR CALLBACK NUMBER WHILE AT YOUR CALLBACK NUMBER
Access the system, receive your CallBack and press STAR + POUND (* + #). Then PRESS (4) and follow voice instructions.

8. SPEED-DIAL (01) TO (99) NUMBERS
a) Access the system and press STAR + POUND (* + #); then press (3) to access the speed-dial menu.
b) When instructed enter the two-digit speed-dial slot (01 to 99) you wish to add (or change) and the telephone number for the slot.

9. USING SPEED-DIAL
Access the system and enter the two-digit, speed-dial slot number (01 to 99) assigned to the telephone number you wish to call.