GlobalTel
Company Profile
Revised January, 2004
|
 |

GlobalTel Corporate Headquarters
7999 N. Federal Highway
Boca Raton, Florida 33487 USA
GENERAL INFORMATION
GlobalTel is a division of InterActive Media
Technologies, Inc., a telecommunications services company, based in Boca Raton, Florida,
USA. GlobalTel has more than 180 offices in more than 95 countries and
serves customers in more than 200 countries. The telecom services offered include
Universal International Free Number (UIFN) Direct Dial service, CallBack
Service,
GlobalTel USA 800 number service - a US & Canada domestic service, CallMeBack Prepaid
Phone Cards for any country, and switching and carrier services for resellers and phone
card distributors.
GlobalTel’s network connects to seven tier one carriers using ISDN PRI
for fastest connectivity and highest quality. GlobalTel’s network
consists of five Class three and four, Lucent and Dialogic switches
connected to various Tier One carriers via TDM and Cisco-based VoIP
circuits using BellSouth and UUNET for superior connectivity.
GlobalTel just finished adding a 0C12 which allows for 336 T1 circuits,
and we are currently working on adding a DACS (Digital Access Cross
Connect Switch) to our network.
GLOBALTEL SERVICES
CallBack SERVICES. GLOBALTEL EXPORTS US DIALTONES AND
LOW US TELEPHONE RATES TO THE REST OF THE WORLD through its CallBack services.
International telephone rates are artificially high in almost every country, except in the
United States. Even with the current trend toward the privatization of government owned
industries, many governments are still retaining control and are imposing heavy taxes on
the telephone industry in order to raise cash. Many countries continue to forbid
competition for telephone service and are now interfering with and inhibiting the growth
of the Internet. GlobalTel capitalizes on the market created by these artificially high
rates, by exporting a US dial-tone, with low US rates, to virtually every country. The
service is available to all GlobalTel customers.
DIRECT DIAL SERVICES. GlobalTel customers in more than
60 countries, the US & CANADA use direct dialing from any telephone at low us rates.
GlobalTel customers can now DIRECT DIAL FROM more than 60 countries TO any country by
dialing through an in-country toll free 800 number. The rates are LOW US RATES. For a few
countries the rate is a little higher than CallBack rates, but for others THE RATE IS EVEN
LOWER THAN CALLBACK RATES.
This 800 NUMBER DIRECT DIAL service was developed
pursuant to international telecom treaties and agreements between participating countries
and major carriers. This 800 number service is known in the telecommunications
industry as
the UNIVERSAL INTERNATIONAL FREE NUMBER service (UIFN). It is the equivalent of the 1+800
service in North America which can be used from any telephone in the country. The UIFN
service is a global telecom project of the International Telecommunications Union (ITU).
The ITU arranges, mediates and fosters negotiations between governments and carriers. The
goal is to establish DIRECT DIALING from every country at low rates.
As additional countries agree to the establishment of
these numbers, GlobalTel offers the service to its customers. It is not yet known how many
countries will permit the establishment of 800 number direct dialing. Hopefully the
revenue sharing arrangements will generate enough revenue to make it attractive to most
countries.
CALLMEBACK PREPAID PHONE CARD SERVICE, like
CallBack,
is available in every country.
THE GLOBALTEL USA 800 NUMBER SERVICE offers direct
dialing from any telephone in the US, Canada and in the US territories of the US Virgin
Islands, Puerto Rico, Guam and Western Samoa. The service is available to all GlobalTel
customers when they are in or traveling in these countries.
GlobalTel is a true "e-commerce" company, in
that over 90% of its communications and transactions with its agents, customers and
suppliers are by, through and based upon the Internet. Agents and customers enjoy online
billing and customer service. GlobalTel finds its new customers though the World Wide Web.
GlobalTel agents have websites designed so new customers can be informed and apply for
service. Customers pay their bills by international credit cards and access current and
past billing information online through secure Internet pages.
GLOBALTEL'S STAFF
GlobalTel is staffed with men and
women from many countries with high computer and Internet skills. The
staff includes engineers, accountants and lawyers, software writers,
website builders, people with advertising and marketing experience and
others. GlobalTel's staff members have completed thousands of hours of
computer training and seminar attendance over the past few years. The
Company has an ongoing program for continuing education and training. A
good cross training program is in place.
GLOBALTEL'S WORLDWIDE NETWORK IS
CONSTANTLY GROWING
GlobalTel's telecom network is being connected to
the networks and switches of additional carriers at a rapid pace. This
creates multiple options as to the rates to be charged and the quality of
service to be provided.
Today, GlobalTel markets DIRECT DIAL
SERVICES in over 60 countries, including, the US & Canada, and the US
territories of Puerto Rico, US Virgin Islands, Guam and Western Samoa.
This number will increase to 68 countries in the near future. Prior to
1999, international CallBack service had been the core business of the
Company.
GlobalTel's staff of software writers and
computer engineers are constantly improving and expanding existing systems
and services. In addition to the DIRECT DIAL SERVICES, GlobalTel continues
to market CallBack services, provides switching services for US domestic
phone cards, and markets phone cards to almost every country.
GLOBALTEL HAS NOT ONLY KEPT PACE WITH THE
INDUSTRY, BUT HAS BEEN INVENTIVE AND INNOVATIVE
GlobalTel's CallMeBackNet Prepaid CallBack Phone Cards are unique. These are marketed through
globally and
enables GlobalTel to serve the non-credit card market in any country.
IN AUGUST, 2000 THE COMPANY FILED A PATENT
APPLICATION FOR A WAP (Wireless Application Protocol) INVENTION. The
technology department has been working on several wireless application
protocols services for the past two years, and these services will be
ready for marketing later this year.
GLOBALTEL'S TECHNOLOGY DEPARTMENT HAS
DEVELOPED ANTI-BLOCKING EQUIPMENT AND PROCEDURES FOR COUNTRIES STILL USING
CALLBACK, making it possible for GlobalTel to market CallBack in countries in
which the local PTT blocks or otherwise interferes with CallBack service.
GLOBALTEL'S HISTORY
In June of 1991, the Company was founded by its
President and CEO, Steven M. Williams, as a research and development company, focusing on
computer telephony products and services designed for switching high volume voice and data
transmissions. These products and services were marketed to international long distance
telephone companies and to broadcast companies.
In 1992 the Company entered the international
telecommunications market by entering into joint venture and product licensing agreements
with companies in Brazil for its switching and call handling products.
In April of 1994, the Company acquired GLOBALTEL, a
start-up CallBack operation founded in 1993. Two other smaller CallBack operations have
been acquired since then. The research and development arm of the Company was phased out
in the spring of 1996 and all resources are focused on telecommunications services market.
For each of the years, 1995, 1996 and 1997, the Company
was ranked as number (3) by the South Florida Business Journal, in its annual "Fast
Tech 40 List". In 1998 it was number (5), and in 1999 it was number (6) on that list.
The list ranks the fastest growing high tech companies in South Florida.
In 1997 the Company positioned itself for rapid growth.
New switching equipment was acquired. Additional multilingual personnel and new advanced
technology for operations and billing systems were added.
In the December of 1997, the Company entered the US
domestic long distance market by offering switching services to US domestic prepaid phone
card distributors. The marketing of these services was highly successful and this service
continues to be a source of significant revenue for the Company.
In the spring of 1999, the Company moved its offices to
a newer and larger location and again revamped and upgraded every phase of the operations
with new switching, new computers, additional personnel, and a new billing system. These
improvements increased the capacity of traffic the Company is able to handle by ten fold.
In the Summer of 1999, the Company began marketing
Direct Dial services in 28 countries. This service, known as Universal International
FreePhone Numbers (UIFN) is available to every GlobalTel customer and has proven to be
very popular. The service is being offered in additional countries, with new countries
being added to the list each month. The Company also developed and began marketing Prepaid
calling cards, utilizing the CallBack switches. This services is marketed under the label
of CALLMEBACK.NET. Both of these services are becoming a significant source of revenue for
the Company.
GlobalTel represents and offers to its customers, the
services of the top and major carriers in the US and Canada. Each carrier has unique
abilities to reach the far corners of each country in the world. Each GlobalTel customer
benefits from this multiple carrier arrangement, since any interruption in service or
quality can be solved instantly by switching to another carrier.
In February of 2001, additional
switches were installed, the latest switching equipment offered by
CISCO, was added which enabled GlobalTel to offer VOIP service to it
Customers.
In August of 2001, the Company expanded again by moving to a
larger office suite in a new office building and expanded it's Miami
switching center by an additional 30% to make way for additional
equipment.
In December 2003, the Company
finalized a two year plan to expand its switching facilities, to include
the latest in VoIP soft-switching technology and connect a DACS to its
large network of 12 Voiceware and Lucent Excel switching platforms, with
over 5400 ports of call processing equipment that is capable of
processing thousands of simultaneous conversations.
INDUSTRY INFORMATION
GlobalTel operates under the approval
of the U.S. Federal Communications Commission (FCC) with a Section 214
license and maintains an IXC license from the Florida Public Service
Commission.
Telecommunications is one of the largest industries in
the world. It was estimated that world telecom revenues were $800 billion in 1996 and
would grow 50 percent, to $1.2 trillion by the year 2000. U.S. companies control about 30
percent of the world trade in telephone services.
GlobalTel's telecom services are used by
Shell Oil, American Express, The World Bank, The United Nations, ambassadors,
consulate and embassy employees, trade promotion and other international organization
officials, corporate executives, professional firms, export-import companies and others
engaged in international business and travel. Letters of reference are available.
On February 15, 1997, 69 countries that represent more
than 90% of the world telecommunications revenue entered into a landmark World Trade
Organization (WTO) accord. The WTO accord seeks to open telecommunications markets around
the globe. The US became the first country to implement the agreement, when the US Federal
Communications Commission (FCC), on November 25, 1997, agreed to make it easier for
overseas telephone carriers and satellite operators to compete in the US. The FCC
commissioner described the significance of the WTO Accord as "staggering".
Consumers will see the benefits of competition through lower international calling rates
and increased innovation. US domestic telecommunications companies will have enormous
business opportunities as barriers to foreign markets are dismantled. The accord, which
took effect on January 1, 1998, basically ends a 60-year tradition of telecommunications
monopolies and closed markets.
"International CallBack", was approved by the
U.S. Federal Communications Commission in 1995, after opposition from several of the
world's major carriers. GlobalTel uses high tech computer telephony switching to export US
dial tones to every country. GlobalTel customers in over 200 countries make international
calls to every country.
In some countries, CallBack, as well as other competing
telecommunications services, is still either illegal or discouraged, but it is widely used
in literally every country in the world by government and military offices, officials and
personnel. Opposition to competition, by either governments or monopolistic telephone
companies, is contrary to the spirit and rules of the WTO accord of February 15, 1997.
Monopolies and democracy do not go together and the global trend today is toward freedom
and democracy and the abolishment of monopolies and other barriers to trade, travel and
communications. See the WTO home pages on the Internet at: http://www.wto.org.
The sale and use of International CallBack
does not
violate any US laws and does not violate any International Laws or Treaties. See FCC Home
Pages at http://www.FCC.gov/ib/.
In countries where the UIFN 800 NUMBER DIRECT DIALING is
available, the legal issue between countries and the CallBack industry may become a
non-issue, since revenue from the use of the 800 number is shared by the participating
countries and their telecom industries.
Low telephone rates are increasingly important in
today's growing global economy. Low rates help strengthen the ties of family and friends,
promote communication, unity and peace and make it easier to promote exports and improve
trade balances between nations.
The World needs better, faster and inexpensive
communication. GlobalTel is part of the solution! As a GlobalTel Customer, you too will be
part of the solution!
For additional information about the Company and its
various telecom services, please visit our web site at: http://www.GlobalTel.biz,
or contact:
Additional
pictures from GlobalTel's offices are located here. Brochure:
Form_9924.doc
:: Form_9924.pdf
- or let us email it from www.MailSelect.GlobalTel.biz |