Restriction issues  

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GlobalTel Direct Dial Service - Restrictions/access issues

Country List

Access code

ITFS Dialing Format

Others Restrictions/access issues

Argentina - South

00

800xxxxxxxx

Airtime is charged for ITFS call from Mobil. Offer accessibility though other carrier networks (Telecom Argentina). A Minimum is charged for calls from hotels. No coins nor card required from payphones

Australia - Optus

0011

800 0000 xxxx

Full country coverage. Airtime is applied for Mobil call. Some public phone take coin or card/credit card. Coin phones may require coins if privately operated (blue phones only). Amount required is : Australian 0,40 cents. Blue phones : owner sets tariff. Optus does not own and operate public phones in Australia. Access is possible through Telstra public phones. Caller will be charged for mobile calls : AUS $ 0,20 (peak time) et AUS $ 0,10 (off-peak). Peak time from 7 am et 19 pm (Monday to Saturday).

Australia - Telstra

0011

800 0000 xxxx

Full country coverage accessible through other carrier networks.. Airtime is charged for ITFS call from Mobil. Coin phones may require coins if privately operated (blue phones only). Amount required is : Australian 0,40 cents. Blue phones : owner sets tariff. Coins will not returned after the call. Caller will be charged for mobile calls : AUS $ 0,20 (peak time) et AUS $ 0,10 (off-peak). Peak time from 7 am et 19 pm (Monday to Saturday).

Austria

00

800 0000 xxxx

Full country coverage provided by Telekom Austria only. ITFS&UIFN are accessible from Austria Mobil network only. Coins are required from all Coin Phones. For technical reasons, the call is charged by local tariff, i.e. ATS 0,83 per minute.

Bahamas

n/a

1 800 xxx-xxxx

 

Barbados

n/a

1 800 xxx-xxxx

In the case of some small number of hotels without in-room IDD, the caller can access the service by requesting an outside line from the hotel operator, and then dial the access number.

Belgium

00

800 0000 xxxx

UIFN is not accessible from Mobil phone.ITFS is accessible through Proximus, KPNO, Mobistar and Dolphin networks. 2 coins of 5 BEF are required from coin phones. A debit card is required from card phones to activate the phone. 

Bermuda

n/a

1 800 xxx-xxxx

An average charge of 0.75 us per call is applicable to access toll free numbers from hotels. ITFS is available from the following locations: Seaports, Airport, Bermuda Telco office. From guest rooms of selected hotels : Belmont, Sonesta Beach, Harmony Hall, Hamilton Princess, Southampton Princess, Marriott Castle Harbour, Grotto Bay, Ariel Sands, Cambridge Beaches, Elbow Beach, Rosedon, Palmetto Bay.

Brazil 

n/a

000 8156 xxxxxxx

Airtime is charge for Mobil access. There are 41 mobile operators in Brazil. The mobile numbers all start with first digit 9 after the city/area code. Payphones: Embratel does not provide public payphones yet. They are only provided by the Brazilian regional telephone companies. Nowadays, Embratel is facing up difficulties with telephone interconnection agreements with these regional companies due to new telecommunication rules. So, some payphones cannot be able to make IFS calls. Some mobile operators block (default) the access, however, the customer is free to authorize the mobile operator to dislike it. Other mobile operators block the access by 3/6 months and, depending on the customer profile (bill payment on the right date, fidelity, etc), the mobile operator disblock it after that period. So, IFS numbers accessibility depends on mobile operators procedures

Canada

011

1 800 430 2331

UIFN: is not available unless IDDD feature is activated. If so, Air time charges will apply). UIFN is not accessible from payphones.

Cayman Isl

n/a

1 800 xxx-xxxx

Due to TCC , note that ITFS request will be sent for customer that will terminate their number in Canada only..

Chile

n/a

800 xxx-xxx

 

China

00

800 0000 xxxx

Lot of overseas carriers use ITFS as the access for their calling card roaming in China. However, China does not allow these calling cards to be sale in China market. Till now, calling card business is only permitted for 6 local licensed carriers including China Telecom, China Moile, China Unicom, China Netcom, Jitong and China Railcom. UIFN is accessible only with phone with International Direct Dialing facilities. ITFS & UIFN not accessible from PAYPHONE.

Colombia

00

980 xxx-xxxx

Customers can dial from any phone with access to the National Automatic Network, including any residential, commercial or pay phones. Coins or cards are not required to activate pay phones. 

Denmark

00

800 0000 xxxx

Full country coverage provided by a single carrier Tele Denmark. 

Dominica

n/a

1 800 xxx-xxxx

 

Dominican Rep

n/a

1 800 xxx-xxxx

A charge is applicable for calls from hotels : from US$ 5 to US$ 10 per call.

Fiji Isl

n/a

00 800 xxxx

A charge may be applicable for calls from hotels. The amount depends on hotel management, however, charge is approximately 5 Fijian $ . Service not available from coin phones but most of the public phones are card phones. No card required from card phones. Fee of $200 us is applied for each ITFS number.

Finland

00 or 990

0 800 0000 xxxx

A surcharge may be applicable from hotel depending on hotel management. Local charges is applied for UIFN call. ITFS is accessible through other carrier networks (SONERA)

France 

00

0 800 0000 xxxx

Airtime is charged for Mobil call.

Germany

00

0 800 0000 xxxx

UIFN is not available from Mobil phone with following number ranges: 0163, 0177, 0178, 0176, 0179,01672. No coins nor cards are required from Deutsche Telecom public phones. Payphones operated by other companies may require coins or cards.

Greece

n/a

00 800 xxxxxx- xxxxx

ITFS Calls are chargeable. 

Hong Kong

001

800 0000 xxxx

International credit cards is required to activate phone card. It will be returned without being debited.

Hungary

00

06 800 0000 xxxx

UIFN and ITFS are available from Westel Mobil network and airtime is charged for the call. A minimum of 20 HUF is required to make a call from a payphone and will be returned. Card will also be returned but not debit.

Iceland

00

800 xxxx

 

Indonesia- Satelindo

n/a

00 8800 xxxxxx

A charge is applicable for calls from hotels : Rupiah 10,000. Mobil call is accessible from phone with International Direct Dialing facility only.

Ireland

00

1 800 0000 xxxx

A charge of 50 pence may be applicable from the hotels. Accessible from Eircom, Esat and ITG payphones without charges. Accessible through Eircell and Esat Digiphone Mobil network.

Israel - Bezeq

n/a

1 800 0000 xxxx

Mobil network are Pelephone (051, 050), Celcom (058, 053, 052), Portuer (055, 054). Airtime is charged for ITFS mobil call.UIFN is chargeable from payphones. Accessible through other carriers networks.

Italy 

00

800 0000 xxxx

Card or coin require ofr UIFN call but will be returned after the call. UIFN can be accessible only from TIM network for mobil call.Number ranges 330, 333, 339, 360, 368

Japan KDDI

001

800-0001 xxxx

Only Int'l&domestic payphones (gray) can offer, dedicated phone (KDDI IC global phone) can offer access to UIFN. Mobil network: NTT Docomo, Au, J-Phone, Tu-ka. End user (customer) must register with KDDI for Int'l calls beforehand. When dialing from a mobile phone or domestic &international payphone, UIFN dialing will be 001 + 010 + 800 - xxxx xxxx

Japan C&W - IDC

0061

800-0001-xxxx

UIFN is not accessible from payphone. 

Japan JT

0041

800-0001-xxxx

Public payphone may requires coin or card. Calling card application is not allow from JT network. Amount to insert in the coin phone is 100 yen. Dialing from Mobil phone will be possible upon the separate commercial agreement between the parties. UIFN is not accessible from public payphones.

Japan NTT

0033

800 0001 xxxx

Public and card phone can be recognized by green with golden plate, grey (digital), black/silver (IC Card Payphone), and orange/silver (IC Card Payphone) phones which show accessibility to international calls. When dialing from a Mobil phone UIFN format will be 0033 + 010 + 800 - xxxx-xxxx. UIFN is not accessible from payphone.

Luxembourg

n/a

800 xxxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel. Full country coverage provided by PTT Lux, Tele2, Global one, Codenet.

Malaysia

00

800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel. International credit card is required to activate phone card. . Coin, public and payphone can be recognized by "Telekom Malaysia". Mobil network name are TMTouch (6013) ATUR (6011). Airtime is applied for ITFS call from mobile. UIFN is accessible through Telekom Malaysia Mobil network only.

Mexico

n/a

001 800 xxx xxxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel. Third Country calling can be permitted by Telmex if the customer that requires the service is a business compact that needs to reach a filial or a sister company at the third country, but this has to be explained in a formal letter signed by the customer.

Netherlands

00

800 0000 xxxx

UIFN is accessible from KPN mobil network only. KPN public phone only offer access for ITFS and UIFN. Coin or card are required for ITFS 

New Zealand

00

800 0000 xxxx

ITFS is accessible through other carriers network: Vodafone, Tesltra New Zealnad.UIFN is accessible through Telecom New Zealnad mobil network only.

Norway

00

800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel.Mobile network is the Telenor Mobile Network and NetCom. Airtime is charged for mobil,calls. UIFN is not accessible from NetCom networks. 5 NOK is required to make call from Payphones.

Philippines - PLDT

00

800 0000 xxxx

PLDT ITFS & UIFN is only accessible from PLDT landline phones and only from area served by PLDT (almost nation wide)

Poland

n/a

00 800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel. A debit card is required to activated card phone and the card will be debit after the call. An amount of 0.35 zolty (~0.08 USD) is charged for calls from token phone. Mobil network are ERA and PLUS.

Portugal 

00

800 0000 xxxx

 

Puerto Rico

n/a

1 866 xxx-xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel.

Russia 

n/a

810 800 xxx xxxxx

ITFS is available from following cities: Barnaul, Bashkorkostan Republic (Ufa), Birobidjan, Chelyabinsk, Cherkessk, Chita, Ekaterinburg, Gorno-Altaysk, Kemerovo, Khabarovsk region, Irkutsk area, Izhevsk, Lipetsk, Maknachkala (Dagestan), Magadan, Mordovia Republic (Saransk)Moscow, Novosibirsk, Omsk, Orenburg area, Penza, Perm, Primorskly region, Rostov on Don, Samara, Saratov, Smolensk, St. Petersburg, Stavropol, Tomsk, Ulyanovsk area, Vladivostok, Volgograd, Yuzhno-Sakhalinsk (Sakhalin Island). In general ITFS access is provided only from Rostelecom network. Overlay and mobile networks do not provvide access to ITFS numbers with only few exceptions. Sovintel do not provide toll itfs access.ITFS is not accessible from puplic and private payphones.

Saint Kitts & Nevis

n/a

1 800 0000 xxxx

 

Saint Lucia

n/a

1 800 xxx-xxxx

Minimum of charge applicable for calls from hotels: 4 $ us per call

Singapore

001

800 0000 xxxx

A surcharge of Singapore $ 2.50 (flat rate) is imposed by most hotels. UIFN is not accessible through all Mobil network.

South Africa

09

800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel. UIFN is not accessible from Mobil network. Free phone service is not accessible through other carriers networks.

South Korea

001 & 002

800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel.

Spain

00

800 0000 xxxx

A charge may be applicable for calls from hotels. The amount depends on the hotel.

St-Vincent & the Grenadines

n/a

1 800 xxx-xxxx

Minimum of charge applicable for calls from hotels: 4 $ us per call

Sweden

00

800 0000 xxxx

UIFN is accessible through Telia network only. 

Switzerland

00

800 0000 xxxx

ITFS and UIFN are accessible from select mobil networks which are: Diax, Orange Mobil and Swisscom (some conditions are applied c.f column M) . However UIFN from Diax and Mobil network is not accessible from roaming subcribers and from prepaid cards subscriptions. ITFS & UIFN Coin: 90% of payphones take credit card and tax card which are available in kioks/post office. 10% take payphones take coin around 0.60 CHF for the call. The amount will be refunded. A few are barred.

Taiwan

00

800 0000 xxxx

A charge is applicable for calls from hotels: from NT$ 50 to NT$ 100 per call. As of May 6, 2002 the old format 00 801 XXX XX will be changed to 00 801 XXX XXX. The old and new format will run in parallel until Aug 5, 2002. A warning announcement will be played from Aug 5 to Nov 5, 2002. 

Thailand

n/a

001 800 xxx xxxxxxx

ITFS is accessible from mobil network with International direct dialing facilities. Coin and card phone can be recognized by TOT. Debit card is required to make calls from a card phone but will be returned without being debited. 

Trinidad & Tobago

n/a

1 800 xxx-xxxx

Due to TCC , note that ITFS request will be sent for customer that will terminate their number in Canada only..

Turkey

n/a

00 800 xxx xxxxxx

A minimum of 50 000 TL is required to activate a coin phone debit card is also required to activate phone card but will be returned without being debited.

Turks & Caico Isl

n/a

1 800 xxx-xxxx

 

UK Virgin Island

 

1 866 xxx-xxxx

Due to TCC, note that ITFS request will be sent for customer that will terminate their number in Canada only..

United Kingdom

00

800 0000 xxxx

Some Mobil providers charge airtime for toll free call. Regarding payphones no coins are needed for BT public payphones (the majority payphone provider in the UK) but some private call boxes do not allow access to free phone services. 

United States

n/a

1 800 430 2331

Caller will be charged for the airtime when calling from a mobile phone. Per minute amount depends on plan subscribed by the Mobil phone owner. A surcharge may be applied for calls placed from hotels. Amount depends on hotel management. 

US Virgin Isl

n/a

1 866 xxx-xxxx

 

Details subject to change without notice.

  

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